Management Approach
Board of Directors
DHL makes sure that the people know who the board members
are by posting their profiles on their website, this way this makes the public
know who are held accountable and responsible for the decisions made in the
corporation. This puts good pressure on the Board Members to perform well in
order to not ruin their name and the name of the company as well. In the site
all of the credentials and the accomplishments of the members of the board,
that way, the company is able to show everyone that their leaders are competent
and are capable of leading the company.
Values & Guidelines
The company makes sure that their employees uphold their
core values and maintain their Code of Conduct that forms the basis of and sets
out the expectations for the ethically, socially and legally correct behavior
of the Group and staff.
Listed below are their core values and their strategies to
execute their operations with their said values integrated in their processes.
1.
Standards in the Value Chain
Corporate Procurement selects
suppliers and ensures that they observe DHL’s standards and values in their own
supply chains.
2.
Compliance
Their compliance management system
focuses on antitrust and competition law, bribery and corruption, as well as
fraud and embezzlement for purposes of self-enrichment.
3.
Data Protection & Security
This involves safeguarding
information against unauthorized access, ensuring both the integrity and avail
ability of data by maintaining stable IT systems as well as ensuring adherence
to their data protection standards as laid down in the Deutsche Post DHL Group
Data Privacy Policy.
4.
Corporate Security
A Group-wide security management
system ensures the security of their employees, sites and supply chains
worldwide. Using in-depth risk and trend analyses, they assess potential business
security risks and develop appropriate measures to protect their logistics
systems and networks.
5.
Occupational Health & Safety
Their risk management
organization creates insurance benefits programs for their employees in regions
where social healthcare coverage is either insufficient or does not exist.
Employees & Workplace
For a company with a workforce of approximately 510,000
employees, this is how DHL provides a healthy environment for their employees
and how they keep them satisfied.
·
They offer a supportive, respectful work
environment in which they employees can develop their creative potential and
commitment to the full.
·
They also believe that open employer-employee
dialogue is just as important as fair, reasonable, and competitive remuneration.
·
They are also firm believers in the beauty of
diversity so they create an understanding of the various facets of diversity,
heighten awareness of all forms of discrimination and assist both managers and
employees in ensuring a culture of acceptance and respect. To a point where
women are given top management positions and also employees with disabilities
are given the same opportunities are everyone else.
·
They also make sure to conduct their annual
Employee Opinion Survey to assess employee engagement and satisfaction.
·
Concerned with the health of their employees they
want to provide their employees with a workplace that promotes health, provides
access to a healthcare system and fosters a workplace culture that places
safety first.
·
They also offer their employees excellent
development and training opportunities, and give them the space they need to
develop their potential.
Society & Engagement
Corporate citizenship at
Deutsche Post DHL Group is about giving back to the communities in which they
live, work and conduct business. Some of their programs are talked about in
other parts of the blog like their projects called GoTeach which is their
education program. They also have other projects that they implemented so that
they can help the communities around them. One of the other projects is GoHelp,
the Group’s global program includes all emergency relief measures in the wake
of natural disasters as well as disaster preparedness measures in
disaster-prone regions. And in 2016, DHL actively involved in refugee aid. In
2016 the Group made an important contribution to the integration of refugees in
Germany, relying on the tremendous support and involvement from our employees
as well as close collaborative partnerships with leading aid organizations.
Environment & Solutions
In 2008, DHL became the first
global player in the logistics industry to establish a climate protection
target. This goal – to improve their carbon efficiency by 30% over the 2007
baseline by the year 2020 – was achieved in 2016, four years earlier than
planned. Since they can see what they can achieve, listed below are their
targets for 2025:
·
Increase carbon efficiency by 50% compared to
2007 levels. is new target is based on the approach taken by the Science Based
Targets initiative.
·
They also plan on reducing local air pollution
emissions by operating 70% their own first and last mile services with clean
pick-up and delivery solutions, including the use of bicycles and electric
vehicles.
·
They want more than 50% of their sales to
incorporate Green Solutions, making their customers’ supply chains greener.
·
And lastly, to train 80% of their employees to
become certified GoGreen specialists and actively involve them in their
environmental and climate protection activities. This includes joining partners
to plant one million trees each year as part of their commitment to forest
conservation.
